Services
Professional development and support services
Services
Comprehensive core product support.
Project, consultancy and training services.
Flexible application support and Cloud hosting.
Site to site data integration.
Product support
Best in class support and continuous development of our core products
- Flexible Silver, Gold and Platinum support packages
- Instructor-led and self-taught training courses
- Webinars and workshops
- Moderated forums
- User groups
- Dedicated account management
Professional services
Development and consultancy services
- Application design and architecture
- Project management and development
- Product installations, healthchecks and version upgrades
- Custom training packages
- Strategy and architecture reviews
Application support
Flexible support options for customer Cloud and on-premises apps
- 24*7 and 1-hour response SLAs
- Bug fixes and new developments
- Full development and modernisation services
- Shared interest and joint venture partner programs
Integration services
Flexible support for customer site-to-site data integrations using the Cloud and Gateway
- Silver, Gold and Platinum support options
- Cloud and on-premises monitoring with 24*7, 1-hour SLAs
- Intallation, configuration and security compliance services
- Version upgrades